Policies

All Payment Methods Listed Above Are Accepted. I do not start any custom orders until payment has been received. 
INTERNATIONAL BUYERS (OUTSIDE OF THE US): At this time I do not take international orders due to different government rules/regulations.  

SHIPPING

READY TO SHIP ITEMS:
These items ship within 2-3 business days of cleared payment to the address on your order. The domestic shipping delivery time is about 5 to 8 business days. 

CUSTOM ORDERS:
These items take about 1-week production time plus shipping. (please keep this in mind when requesting a custom order) All our products are shipped with EXTREME care. All our orders are shipped with tracking so you can know when you'll receive your item. Once the package has been shipped and showed that it has been delivered, we are not responsible for the loss of package. Please check with neighbors and post office. 

REFUNDS & EXCHANGES:

If any of your purchased items are damaged while being shipped to you we will replace or refund. If this happens you will need to contact me NO LATER than 2 days after the product has arrived. IN ORDER FOR A REFUND/REPLACEMENT we will need a photo of the damage as we need to file a claim with my shipping.

PLEASE NOTE: 
Any custom orders placed are non-returnable/refundable if you are unhappy with the colors/design you chose.

we will not be responsible for incorrect mailing address that is provided. It will be the buyer’s responsibility to message me with any address changes before shipment - if there are any missing/returned items due to this, it will be the buyers responsibility for replacement/reshipment fee's.

we also will not be responsible for any lost or stolen packages that show on the tracking that the item was delivered to the address on the shipping label. Any lost/stolen items once delivered will be the buyers responsibility to contact their local USPS for further assistance in retrieving/filing a claim regarding the issue.! 

ADITIONAL POLICIES:

All our items are handcrafted. With this on mind we will try to match your purchased item to the sample photo as much as possible. Due to all items being hand designed there might be slight variations in color/wording line up/size/etc.). This will not take away from its beauty and accuracy to the sample image on each listing 

All our items come from a smoke free home!

HAVE QUESTIONS?

Please, contact me with any questions you may have! we usually respond to messages within a few hours of receiving them!

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